Georgia Power is warning their customers of a scam that has been making its way around southeast Georgia.
The company says scam activity is rising in the area, as they have been experiencing an increase in customer reports. Customers tell them that criminals are posing as Georgia Power employees, targeting residential as well as business customers.
Scammers are also known to attempt a variety of scams in person, on the phone and online, including social media, according to Georgia Power.
They say the scams often threaten disconnection unless immediate payment is made.
Georgia Power offers these reminders to avoid common scams:
- Georgia Power does not demand payment in person at your home or business. If an account becomes past due, Georgia Power will contact the customer via a prerecorded message to the primary account telephone or by letter requesting that the customer call Georgia Power to discuss the account. The company will not ask customers to pay anywhere other than an Authorized Payment Location.
- Beware of phone calls demanding payment via phone. Georgia Power will never ask for a credit card or pre-paid debit card number over the phone. If a customer receives a suspicious call from someone claiming to be from Georgia Power and demanding payment to avoid disconnection, they should hang up and contact the company’s 24-hour customer service line at 888-660-5890.
- Georgia Power employees are easy to identify. If a Georgia Power employee has a service-related reason to visit your home or business, they will always be wearing a Georgia Power employee ID badge, in uniform and in a company vehicle.
Georgia Power works with law enforcement agencies throughout the state to identify and prosecute criminals who pose as Georgia Power employees in order to defraud customers. Additional information about frequent scams and how the company works to protect customers is available at www.GeorgiaPower.com/Scam.